Returns Policy
At The Inspired Fragrances, we’re committed to your satisfaction, which is why we offer a 30-Day Money-Back Guarantee.
If for any reason you're not completely happy with your purchase, you can request a return within 30 days of receiving your item. We’ll gladly offer you a refund or an exchange, as long as the product has not been used excessively and is still in re-sellable condition.
Damages & Issues
We want to make sure your order arrives in perfect condition.
Please inspect your items upon receipt. If your product is defective, damaged, or you receive the wrong item, please contact us immediately so we can resolve the issue promptly.
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Damaged or Defective Items: We’ll replace or refund any damaged or faulty items at no extra cost.
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Wrong Item: If we’ve made a mistake with your order, we’ll send you the correct item right away.
How to Return an Item
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Request a Return: Contact us via email at info@theinspiredfragrances.com within 30 days of receiving your order to initiate a return.
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Inspection: Once we receive your returned item, it will be inspected before a refund or exchange is processed.
Refund Processing
If your return is approved, we’ll process your refund.
The credit will be applied to your original payment method within 2–5 working days after approval.
Bundle Returns
If you’ve purchased a Bundle, please note that all items must be returned as part of the complete package (including any free gifts).
Failure to return the full bundle may result in delays or an incomplete return process.
Exchanges
If you would like to exchange an item, the fastest way to ensure you get what you want is to return the original item and place a new order for the desired product.
We’ll process your refund once the return is accepted.
Sale Items
Refunds are only available for regular-priced items.
Unfortunately, sale items are non-refundable.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., a damaged, defective, or incorrect item).
Need Assistance?
If you have any questions about returns, refunds, or exchanges, simply email us at info@theinspiredfragrances.com — our team will be happy to assist you.